Today we will explore the second derailer…Entitlement. This mistake can derail new supervisors, and even the most experienced leaders if we are not careful.
It is a belief that something is owed to us, and impacts our thoughts, feelings, actions, and behaviors.
Entitlement thinking sounds like:
· I deserve _____ because of my position
· I have paid my dues and worked in this position __ years, so I should get the promotion
· People should listen to me and do what I say — I am the boss
· I deserve special treatment because of my ____
With entitlement thinking – we shift our focus to “Its all About ME.” As a leader this can be very dangerous, because we are not focused on the goal, and lost sight of our people and the team.
As a leader, when we care more about ourselves than our people — we are no longer the leader, we are simply a boss.
In all of the derailers that I will review in this 4 part posting….we as leaders have forgotten the goal, and the situation has become all about me!
Today we will explore one of my favorite derailers….Assumptions. When something goes wrong, and it sometimes will — we begin to ask questions like…
-Why did they do that…. -I thought they were going to do … – I assumed that you would …. -Who didn’t do their job… -Why don’t they ever… – They threw me under the bus… -They did ___ on purpose, because they wanted to….
In the above examples our energy and focus was directed on placing blame/ or making assumptions as to the intent of another person’s actions, words, or behaviors. I suggest that we should be curious and genuinely seek to understand without assuming another person’s intentions. You will find that you will build trust/credibility while lowering your stress level.
Would love to hear from you….
Make it a great day!